Upfront

The Upfront series for OT was one of the most popular ever, and the pioneering articles are now being launched in a handy training book, in response to numerous requests from practitioners. The Upfront Practice Knowledge Guide, by renowned author Sarah Morgan, is a unique publication, and is an invaluable reference book for any practice. Knowledgeable, well-trained front-line staff are a major boost to any business and this guide was specifically written to help achieve this. Optometrist and staff development consultant Sarah Morgan has over 20 years experience in the profession, which she has used to make this guide easy to understand and entertaining to read. It is packed with easy-to- learn examples of good practice, covering relevant topics such as appointment making, record cards, contact lenses, prescriptions and eye conditions. This unique guide can help front-line staff increase their value to the practice by developing their role.